Semper Valens Solutions is looking for a full-time Technical Support Specialist (Tier 2) to provide onsite support to our customer in Albany, CA (Monday through Friday). The ideal candidate must be a team player and able to interact and work cross-functionally. You will be our front-line, interacting directly with our users. You must be a strong listener and communicator, unafraid of handling the sometimes-difficult-user. You should be dependable, a quick study, and able to build strong rapport as our users will look to you for guidance. Finally, you should be technical and comfortable with and capable of translating your technical reasoning to technical and non-technical audiences alike.
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